1. Commission Disclosure
This document explains the lender commission and other remuneration we may receive when introducing finance. It does not replace the transaction-specific disclosure we provide before submitting your application. Commission includes financial remuneration or other benefits; the applicable disclosure requirements depend on the activity and product.
Please read this document carefully and retain it for future reference.
2. Whose Products Do We Offer?
Where you are looking to finance an asset purchase, a vehicle, or arrange a business loan, we have commercial arrangements with a panel of lenders we can introduce you to. We are legally acting as a "credit broker" when we do this.
We will only offer products from this carefully selected panel of finance providers. We do not provide whole-of-market advice across every lender in the UK — we will introduce you to lenders on our panel who are most likely to be able to meet your requirements.
We have commercial arrangements with finance providers on our selected panel and may receive remuneration for introductions. The amount and method can vary by lender and product. This creates a potential conflict of interest, which we disclose and manage when presenting product information. We do not provide whole-of-market access.
3. How We Are Paid
We may receive commission or other remuneration from a lender. The amount and method can vary by lender and product, creating a potential conflict of interest. We disclose the nature and amount of our remuneration before submitting your application and ask for your informed consent before proceeding. If the proposed terms or remuneration change, we provide an updated disclosure.
Commission may affect the cost of your finance; its effect depends on the lender and product. We do not claim that commission always increases your repayments or that lender remuneration cannot create an incentive.
Should the original quote change in any way — such as a change of term, deposit amount, or mileage allowance — a new quote and commission disclosure document will be provided. We will ask you to confirm your informed consent to us receiving this remuneration before we proceed.
Our arrangement fee (where applicable) is for our introduction and administrative services and is separate from any commission received from a finance provider. Any such fee will be clearly disclosed to you in writing before you commit to any application.
4. Which Service Will We Provide for You?
You will not receive advice or a recommendation from us. We will provide you with product information to enable you to make your own choice about how to proceed.
We will try to secure the right finance arrangement for you; however, you should not consider us as giving you advice or making recommendations to you. In assessing your requirements, we may ask questions to narrow down the selection of lenders best suited to your circumstances.
5. Who Regulates Us?
Sorbus Finance Limited is an appointed representative of Moorgate Finance Limited, which is authorised and regulated by the Financial Conduct Authority (firm reference number 662419). The reference number 662419 is our principal's reference number, not Sorbus Finance Limited's.
You can verify this on the Financial Conduct Authority's Register by visiting register.fca.org.uk or by contacting the FCA on 0300 500 8082.
Sorbus Finance Ltd is incorporated in England and Wales (Registration Number: 14329357) with its registered office at Sunny Bank, 12 Albion Road, Chesterfield, S40 1LJ.
6. What to Do If You Have a Complaint
If you have a complaint about any aspect of our service, please contact us in the first instance:
- By email: hello@sorbusfinance.co.uk
- By telephone: 01246 383500
- By post: Sorbus Finance Ltd, Sunny Bank, 12 Albion Road, Chesterfield, S40 1LJ
For full details of our complaints process, please see our Complaints Procedure.